In this interview Ken Burgin talks with Grahame Murray of the Organic Market & Cafe – they’ve been open for 26 years! It’s in the beautiful hills above Adelaide, Australia. The business has expanded and modernised in that time, taking over more space and adding an online shop. They’re also using modern technology to manage staff, bookkeeping and even tablet ordering for ‘queue-busting’ when they’re busy – another way to keep customers happy and ready to spend.
We also discussed design and retail display, menu development, working with local fruit and vegetable suppliers and how much true organic produce can be included on an affordable menu. Plus building a stable team of staff and the value of an active presence on social media – make sure to check them on Instagram and Facebook.